A few months ago we began emailing surveys to both our active patients and new patients. We strive to offer the very best in patient care, and wanted to hear how we are doing. These are a few of those responses:
"Sherry B is an angel from God & an example for all to lead their lives selflessly. Dr Scheel explained clearly my future dental options & he is nice eye candy, too!!"
"The office staff knows you and greets you warmly. The dentist and hygienist are giving the imformation you need to make good decisions. All the people are friendly."
"Dr. Lottridge is always thorough and compassionate. She is very sweet and caring about her patients".
"I am totally satisfied with everything and appreciate the quality of expertise of the entire staff. Thank you very much".
"You have taken away my "FEAR" of going to the dentist. Which I had for a long time. Thank you Dr. Scheel & staff for the best quality of service you have given me. I now have a "PERFECT DENTURE". See you soon."
"Everyone is so friendly and very thorough. I feel very comfortable and always look forward to my visits. Dr. Gear has an awesome personality!"
"Every visit is an enjoyable experience. The staff is very friendly and helpful. I just wish cleanings were needed once a month so I could visit more often."
"I have no concerns at this time. I was very impressed in the staff for the time they spent with me explaining all procedures, their knowledge and friendliness and what I can expect with subsequent visits."
"Dr. L (Lottridge) is wonderful. She is concerned about her patients and very thorough."
"I have been always treated great by everyone, and would always recommend your services to my friends."
"No concerns. Have been going to this office for about 30 years."
"Everything was perfect! Thank you very much."
What our patients are saying about us!
"It is an honor to be asked to write a letter of recommendation for Dr. Brian L. Gear, DMD and it gives me great pleasure to do so.
Whatever your dental needs are you may rest assured they will be addressed by an extremely competent Dental Surgeon.
As a bonus, you will also find him to be honest, ethical, and just plain nice."
Cordially,
Marjorie H. Herbert
"My wife and I both go to Dr. Lottridge and actually like it. I never thought I would say that about a dentist but she and her staff always treat us like family and put us at ease when we go. I would go anywhere she goes and I have." by Big Al - 10/16/2011
"I have been to many dentists in my lifetime and Dr. Lottridge is by far the best. Before going to her, I would make excuses not to go but after the first visit I will be going back. Thank you Dr. Lottridge and her wonderful staff." by Liz - 10/12/2011
"This email is just to communicate the positive experience that I had at your office. I have a lifelong phobia of dentists and only go when I have an emergency, however the entire experience was pleasantly surprising. From the courtesy and professionalizm of the front office staff to the attentiveness of the dental practitioners, I was put at ease, given very helpful recommendations and felt that everybody was concerned about my comfort. I am sorry that I don't recall the names of everyone who participated in my care, but please give my thanks to all. I am also a health care professional and know that excellent customer service is hard to come by and often goes without accolade, so please share my gratitude to the entire staff." by Kristin - 10/8/2011
"I had been going to another dentist, and after one root canal, I was facing another. I wanted a second opinion and went to Dr. Oakes-Lottridge. What a difference! She resolved my problems without another root canal, and set me on the path to long-term recovery. The staff is professional, and everyone works to make sure the whole process, from billing to treatment and beyond is positive. It's a drive for me to get there, but it's completely worth it." by Kathy H - 4/14/2011
"I've been a patient for close to 40 years! My children and now my grandson are patients! All the dentists are very caring and excellent. The staff is teriffic - some have been here as long as I've been a patient. If you want excellent care by a professional staff you need to check them out." by Lehigh Resident - 4/14/2011
"I love my dentist. Dr. Lottridge has cared for me and our kids for 5 years. She is always great with the kids, putting them at ease. I thought for sure our 5 year old wouldn't sit still for his first (and so far only) cavity, but Dr. Lottridge made him into a perfect patient. When she did my crown 3 years ago, it barely hurt, and I'm a BIG BABY when it comes to pain. We drive all the way from Fort Myers to see her, but it's worth it." - by Adam - 4/6/2011
