A few months ago we began emailing surveys to both our active patients and new patients. We strive to offer the very best in patient care, and wanted to hear how we are doing. These are a few of those responses:
"When I arrive for any of my appointments, the wait is no more than two minutes. The office is run very efficiently and very professionally. It is a pleasure being one of the patients at Lehigh General & Implant Dentistry."
"I've been a patient since 1975. Over the years the staff has changed but I am well pleased with the excellent service I continue to receive. I realize how important my teeth are and hope I keep them for a long time."
"I have to say that the staff is so friendly and welcoming. My daughter says to me after we left the last visit.."Mom I really like them, you should hang out with them, they are fun"." LOL
"No issues whatsoever. I will not go anywhere else to have my teeth worked on".
"I have recommended the office to several co-workers. The office staff is always friendly whenever I visit or call the office."
"Great as always. Staff tries to make going to the dentist as pleasant as possible."
"Very friendly and knowledgeable staff. Makes going to the dentist not such a scary experience."
What our patients are saying about us!
"It is an honor to be asked to write a letter of recommendation for Dr. Brian L. Gear, DMD and it gives me great pleasure to do so.
Whatever your dental needs are you may rest assured they will be addressed by an extremely competent Dental Surgeon.
As a bonus, you will also find him to be honest, ethical, and just plain nice."
Cordially,
Marjorie H. Herbert
"My wife and I both go to Dr. Lottridge and actually like it. I never thought I would say that about a dentist but she and her staff always treat us like family and put us at ease when we go. I would go anywhere she goes and I have." by Big Al - 10/16/2011
"I have been to many dentists in my lifetime and Dr. Lottridge is by far the best. Before going to her, I would make excuses not to go but after the first visit I will be going back. Thank you Dr. Lottridge and her wonderful staff." by Liz - 10/12/2011
"This email is just to communicate the positive experience that I had at your office. I have a lifelong phobia of dentists and only go when I have an emergency, however the entire experience was pleasantly surprising. From the courtesy and professionalizm of the front office staff to the attentiveness of the dental practitioners, I was put at ease, given very helpful recommendations and felt that everybody was concerned about my comfort. I am sorry that I don't recall the names of everyone who participated in my care, but please give my thanks to all. I am also a health care professional and know that excellent customer service is hard to come by and often goes without accolade, so please share my gratitude to the entire staff." by Kristin - 10/8/2011
"I had been going to another dentist, and after one root canal, I was facing another. I wanted a second opinion and went to Dr. Oakes-Lottridge. What a difference! She resolved my problems without another root canal, and set me on the path to long-term recovery. The staff is professional, and everyone works to make sure the whole process, from billing to treatment and beyond is positive. It's a drive for me to get there, but it's completely worth it." by Kathy H - 4/14/2011
"I've been a patient for close to 40 years! My children and now my grandson are patients! All the dentists are very caring and excellent. The staff is teriffic - some have been here as long as I've been a patient. If you want excellent care by a professional staff you need to check them out." by Lehigh Resident - 4/14/2011
"I love my dentist. Dr. Lottridge has cared for me and our kids for 5 years. She is always great with the kids, putting them at ease. I thought for sure our 5 year old wouldn't sit still for his first (and so far only) cavity, but Dr. Lottridge made him into a perfect patient. When she did my crown 3 years ago, it barely hurt, and I'm a BIG BABY when it comes to pain. We drive all the way from Fort Myers to see her, but it's worth it." - by Adam - 4/6/2011
